Welcome to Kylo Rover! These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By placing an order with us, you agree to be bound by these Terms. Please read them carefully.

1. General Information
Kylo Rover is an online retailer offering a curated selection of travel-related products. Our products are available for delivery within supported regions and all purchases are subject to availability.

2. Payment Terms

• We only accept Cash on Delivery (COD) for all orders.

• Payment must be made in full to the delivery agent at the time of receipt.

• We do not support online or card payments at this time.

3. Shipping and Delivery

• Delivery times may vary based on location and product availability.

• Shipping details and estimated timelines will be provided upon confirmation of your order.

• Kylo Rover is not liable for delays caused by courier services, natural events, or other unforeseen circumstances.

4. Order Cancellations and Changes

• Orders may be canceled or modified within 12 hours of placement by contacting us at [email protected].

• After the processing window, cancellation or changes may not be possible.

5. Returns and Refunds

• Since we operate on a Cash on Delivery model, we do not offer refunds.

• Exchanges may be allowed for damaged or defective items reported within 3 days of delivery.

• To request an exchange, please contact us at [email protected] with your order details and supporting photos.

6. Product Information
We make every effort to display product images, descriptions, and prices accurately. However, slight variations may occur, and Kylo Rover reserves the right to correct any errors.

7. User Conduct
By using our services, you agree not to:

• Use our website for fraudulent or unlawful purposes

• Disrupt or damage our systems or networks

• Attempt to gain unauthorized access to any part of our platform

8. Limitation of Liability
Kylo Rover shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.

9. Intellectual Property
All content on our website—including text, graphics, logos, and product photos—is the property of Kylo Rover and is protected by applicable copyright and trademark laws.

10. Changes to These Terms
We reserve the right to update or modify these Terms at any time.

11. Contact Us
If you have any questions regarding these Terms, please reach out to:

Email: [email protected]